FAQs

Still have questions? Of course you do. See below for helpful FAQs on Power Alliance Finance, our products and your account. Or simply put your query into the search bar and we’ll find the answer for you.

Top asked Business questions

Can I sell my car while it is under finance?

Power Alliance Finance holds security over all vehicles financed with us. You may negotiate with a purchaser to sell your car, however you are obligated to pay your loan in full upon the sale of your financed vehicle.

You can obtain a final payout quote from Power Alliance Finance Online along with details of how to make the final payment. We won’t confirm this amount to the purchaser without your authorisation, so please provide them with your account number and Payout ID, or simply pass them a copy of the Payout letter that you can access at the site.

More Business questions

Can I sell my car while it is under finance?

Power Alliance Finance holds security over all vehicles financed with us. You may negotiate with a purchaser to sell your car, however you are obligated to pay your loan in full upon the sale of your financed vehicle.

You can obtain a final payout quote from Power Alliance Finance Online along with details of how to make the final payment.  We won’t confirm this amount to the purchaser without your authorisation, so please provide them with your account number and Payout ID, or simply pass them a copy of the Payout letter that you can access at the site.

Can I have a statement mailed to me?

You can request that a statement be posted to you by contacting our National Customer Solutions Centre on 138 100. The statement will be generated overnight and posted to you the following business day. We can also email should you request it .Please note that a fee is payable.

Can I have a payout letter mailed to me?

By contacting our National Customer Solutions Centre on 138 100, you can request that a payout letter be posted to you. The letter will be generated overnight and posted to you the following business day. We can also email should you request it. Please note that a fee is payable.

What do I do if my vehicle registration details have changed?

You can advise us of the updated vehicle details by contacting our National Customer Solutions Centre on 138 100.

What do I do if I have changed my name?

You can advise us of a change of name by sending a copy of the appropriate documentation (e.g. marriage certificate, name change certificate) to our National Customer Solutions Centre by
Email: finance@poweralliancefinance.com.au

How can I authorise a third party to have access to my Power Alliance Finance account?

You may authorise a person, over 18 years of age, to obtain information about your loan account. Contact our National Customer Solutions Centre on 138 100 to be sent a Third Party Authority form, complete and sign it and email it to finance@poweralliancefinance.com.au. Please allow two working days to update your account. Please note that this authority will enable a third party access to information only. They cannot make changes to your payments or direct debit.

I am selling my vehicle under finance with Power Alliance Finance. Can I continue to pay my loan?

No, you must pay your loan in full upon the sale of the vehicle. Power Alliance Finance will continue to hold security over the vehicle until the loan is fully paid out and the final payment has cleared.

If I use my car for business, are repayments tax deductible?

Power Alliance Finance does not provide business or tax advice. We suggest you seek independent financial advice.

Are there any penalties for paying a loan out earlier than the contracted period?

Break fees do apply for finalising your fixed term, fixed rate loan prior to the end of the contracted term. The amount of the break fee varies based upon the loan type.

What term does Power Alliance Finance offer for their finance products?

Power Alliance Finance offers loans ranging from 12 to 72 months in length, subject to Power Alliance Finance policy and approval, with a variety of flexible payment options. While all loans run on a monthly billing cycle we offer the flexibility of weekly, fortnightly or monthly payments.

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Disclaimer

This information provided by Power Alliance Finance, a division of Australian Alliance Automotive Finance Pty Limited ABN 63 002 407 703, Australian Credit Licence 513747 is of a general nature and for information only. Nothing on this website constitutes or should be considered to constitute legal, taxation or financial advice. Before making a decision about any of the products and services featured on this website, you should consult with your own independent legal, taxation and financial advisors, who can advise you about your personal circumstances.